Kno2®

Setting up whitelisted IP addresses for user login

Require Whitelisted IP at Login

Process structured documents automatically upon receipt

CDA Document Types

Stacy Lane

Lisa Moore

Matt Harp

Settings

Add-On Management

Add-Ons

Users

How to add a user to your Kno2 organization

Create a User

How to resend a user invitation that has expired

Resend User Invitation

Edit a User

How to remove a user's access to your Kno2 account

Disable a User

Enable a User

Password Management

User Activity

Audit activity by viewing message events, activity reports and user activity.

Audit Options

How to grant network users access to multiple Kno2 organizations.

Managing Network Users

Users or Network Users

Confirm your organization's preferences and details

Review your Kno2 Instance Setup

Use these details to configure an integrated system with Kno2.

General Software Integration Configuration

How to add multiple service accounts for your Kno2 instance

API Settings for Multiple Service Accounts

How to configure Kno2 to automatically delete .xsl files

Delete .xsl Attachments Upon Receipt

Organization

Contacts

Contacts Uploader

How to upload contacts from an existing CSV file

Contacts Uploader - Using an Existing Contacts List

Creating a CSV to upload contacts to Kno2fy

Contacts Uploader - Creating a Contacts List from Template File

Contacts Uploader - Update an Existing Kno2fy Contacts List

Can Kno2 be integrated with my EMR?

How to configure webhook events within your Kno2 account.

General Webhook Configuration

How to configure FHIR Integration in your Kno2 Account

General FHIR Integration Configuration

Use these details to configure a networked group of Kno2 organizations to an integrated system.

General Network Software Integration Configuration

Integrated partner configuration for query responder role in Kno2, per responding organization.

Integration Configuration - Document Query Responder

How to add a QHIN Responder Configuration

Setting Up QHIN Responder Configuration

Configuring Single Sign On in Kno2

Steps for network admins completing Network Admin Group Mapping

SCIM Network Admin Group Mapping

Steps for network admins completing Organization to User Group Mapping

Organization to User Group Mapping - Network Admin Guide

Steps for network admins completing SCIM Kno2fy Configuration

SCIM Kno2fy Configuration - Network Admin Guide

If you have selected Okta as your Identity Provider

Okta Configuration for Single Sign On

Okta Configuration for SCIM

If you have selected Microsoft Entra ID as your Identity Provider

Microsoft Entra ID Configuration for Single Sign On

If you have selected Entra ID as your Identity Provider

Microsoft Entra ID Configuration for SCIM

Identity Provider

Document Sources

To allow for centralization of all of your document exchange, you can enable faxing within Kno2.

Fax Numbers

Fax Cover Sheets

Kno2 Addresses

Kno2 Address Statuses

Allow your users to send on behalf of your organization

Send Permissions

Document Types

Assign received messages to users automatically

Intake Rules

Assign batches of documents to a user or group of users

Triage Rules

How to set up a rule for faxes from specified senders

Intake Rule Configuration for 'From' Fax Numbers

Choose how and where to save received information

Intake Download

What Intake Download options are available?

Intake Download - Print Only

For practices using both paper and electronic records

Intake Download - Save or Print

Intake Download - Forward to EMR

How to enable Printing From Browser for your users

Enable Printing From Browser

Allow users to download PDFs to their computer

Enable Download From Browser

Configure Releases

Interoperability

Kno2

Kno2 Tutorial Videos

Log In

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.