In Kno2, there are many ways that you can audit activity; they include message events, an organization activity report, as well as specific user or message activity. These audits are found in five separate areas of Kno2, depending on what type of audit you wish to perform.

Message Events displays the date, time and statuses of messages as they are sent and received by your Kno2 instance for any activated Document Source. 

The Activity Report can be found from the Kno2 Dashboard by selecting the icon on the far right of the Recent Activity grid. The activity report can be filtered by date, then downloaded to show all message activity for your organization.

User activity allows Kno2 Administrators to view a specific user’s activity in Kno2, including the type of activity and the date and time performed.

Message Activity allows Kno2 Administrators to view all activity for specific messages in My Intake and in Release.