Send Permissions allow Kno2 admins to designate the Direct addresses or fax numbers Kno2 users are allowed to send from.
Users will not have a 'From' option to send messages from until their Kno2 admin grants them Send Permissions. This can be done as you're creating the user account, or later as you're editing the user account or the Direct address/fax number.
Edit User's Send Permissions
Navigate to Settings > Users or Network Users.
Click the Edit button (pencil icon) to the right of their email address.
The Global Send Permission(s) field will display any fax numbers and/or direct addresses configured for all active users. (Please note: Global Send Permissions cannot be edited from the user screen.)
Use Additional Send Permission(s) to add desired fax numbers and/or direct addresses. (Please note: Globally assigned numbers and addresses will not be selectable in this field).
Save Changes.
Edit Address or Fax Number Send Permissions
Navigate to Settings > Kno2 Addresses (for Direct addresses) or Settings > Fax Numbers (for fax numbers).
Click the Edit button (pencil icon) to the right of the address or fax number.
Select Global permissions (applies to all users) or Specify a list of users for the Send Permissions(s) field:
Global permissions (applies to all users) to automatically provision all active users. Once set for a line or address, all newly added users will automatically be included in the rule permissions.
Specify a list of users to manually add desired users
Save Changes.
