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Require Whitelisted IP at Login
Require Whitelisted IP at Login

Setting up whitelisted IP addresses for user login

Stacy Lane avatar
Written by Stacy Lane
Updated over a year ago

Require Whitelisted IP Address at Login adds additional security by allowing users to login from specified IP addresses only.

Configure IP Addresses

  1. Navigate to Settings.

  2. Select IP Addresses.

  3. Click the blue Add an IP address link or click the + button to add a new IP address.

  4. Enter the Name of the IP (e.g. "Server 1").

  5. Enter the IP Address.

    1. Optional: Select Use My Address to automatically your current IP to the field.

  6. Select Save.

  7. Upon initial setup, you will receive this notification: Notice! You currently have "Require Whitelisted IP Addresses" disabled. Enable it in Organization Settings in order to restrict IP addresses." Follow the steps below to enable.

Enable IP Whitelisting

  1. Navigate to Settings.

  2. Select Organization.

  3. Check the box for Require Whitelisted IP at Login.

  4. Select Save Changes.

Once enabled, if users attempt to login from a non-whitelisted IP address, they will receive an error.

Example of Configuring and Enabling IP Whitelisting

Edit IP Address

If the name or IP address need to be edited, click the pencil icon. The Update IP Address modal will open; make the desired changes and click Update.

If you are changing the IP address that you are currently logged in with, you will receive a warning. Ensure you will be able to login via another whitelisted IP before you proceed.

Disable IP Address

To disable a specific IP address, click the green button. A confirmation modal will open, select OK. The IP address will be disabled.

If you are disabling the IP address that you are currently logged in with, you will receive a warning. Ensure you will be able to login via another whitelisted IP before you proceed.

Re-enable IP Address

Disabled IP addresses can be re-enabled by clicking the small settings gear to "Include Disabled"; click the red button to the right of the IP address to re-enable the IP address.

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