Kno2®

My Intake

How to sort and filter messages in My Intake

How do I navigate My Intake?

Document Viewer Navigation

See all activity for sent and received messages.

Message Activity

Stacy Lane

How to handle documents you receive in Kno2

Enable automatic return to Intake after a message is processed

Return to Intake

How to print Direct messages or faxes from My Intake

Printing from My Intake

How to download Direct messages or faxes from My Intake

Downloading from My Intake

Downloading Direct messages and faxes from My Intake to your integrated EMR

Download to EMR from My Intake

Using Kno2 Desktop to print or download received messages

Kno2 Desktop - Receiving a Kno2 Message

Patient Search

How to forward Direct messages and Faxes from My Intake to your Direct-enabled EMR

Forward to EMR from My Intake

How to download a non-patient fax from My Intake

Non-patient Export from My Intake

How to reply to the sender of a fax or Direct message

Reply to a Fax or Direct Message

How to mark an unprocessed message as processed

Mark as Processed

How to forward a Direct message or fax from My Intake

Forward a Message or Fax from My Intake

How to delete a Direct message or Fax in My Intake

Delete a Message or Fax

Processing Messages

Triage Process - Using Triage

Uploading documents for breaking and indexing

Creating a Batch

Breaking and indexing a batch in My Intake

Triage an Uploaded Batch

Breaking and indexing a message in My Intake

Triage an Existing Kno2 Message or Fax

What is the file size limit for Upload/Upload & Triage?

Triage

Kno2

Kno2 Tutorial Videos

Log In

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Track the progress of all tickets related to your company.

Tickets portal.

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