Resend User Invitation

How to resend a user invitation that has expired

Stacy Lane avatar
Written by Stacy Lane
Updated over a week ago

If a user's account invitation email expired before they could create a password and login, Kno2 administrators may resend it from Settings > Users or Settings > Network Users.

  1. Search for and select the user who needs their invitation resent.

  2. Select the drop-down menu on the far right of that user line.

  3. Select Resend Invitation.

  4. Select OK to confirm and a new invitation will be emailed to them. Invitations are good for 24 hours.

Example of resending an invitation.
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