If a user's First Name, Last Name, Primary Job Function, Administrator status, Send Permissions or Intake Rules need to be updated, Kno2 administrators may make those changes from Settings > Users or Settings > Network Users.
Search for and select the user whose account needs to be updated.
Select the pencil icon on the far right of that user line.
Make necessary updates (note: email address and phone number cannot be changed by administrators).
Select Save Changes.
Example of editing a user.