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Print to Kno2 Desktop
Print to Kno2 Desktop

How to enable the print to Kno2 Desktop feature for Windows 10 computers

Stacy Lane avatar
Written by Stacy Lane
Updated over 2 months ago

If you utilize Kno2 Desktop on a Windows 10 computer, sending messages via Kno2 becomes as easy as printing to your local printer!

Print to Kno2 Desktop

  • Select Print on any printable file (i.e. any document you need to send from your EHR).

  • Select Kno2 from the printer list.

Example of printer dialogue.

Finishing Kno2 Message Draft

The Desktop application will open to a message draft with the document attached.

  1. Select a Type from the drop-down list. Your organization’s custom release types will appear first in the list. The release type acts like your subject line.

  2. Select a 'To' and 'From' fax number if not already filled by the release type.

  3. To complete your audit trail and provide detail for the recipient, you will need to add a First Name, Last Name, Date of Birth, and Gender.

    1. If you use an integrated EHR, you may use Patient Search to pull the details from the patient's chart.

    2. If you have added a C-CDA document, the patient’s name, DOB and gender will automatically populate.

  4. Check the Include Patient Details box to include Patient Details if you want those details to be sent with the message.

    1. Once this box is checked, it will remain checked for subsequent messages until deselected by the user

  5. Add any comments you wish to include in your message to the recipient.

  6. Select Send Release.

Example of Kno2 Desktop Fax Message Draft.
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