Kno2®

File and page size limits in Kno2 Connected™

Fax and Direct Message File Size Limits

Supported browsers for the Kno2 Connected™ app, how to clear your cache, and steps to troubleshoot common browser-related issues.

Browser Requirements and Troubleshooting

How long documents and messages remain in Kno2

Data Retention

Accessing Kno2 Connected™ apps with shared credentials

Can login credentials be shared?

What Is the Difference Between Direct Messaging and Secure Email?

Kno2file FAQs

Billing and Cancellation Options

Stacy Lane

Kno2 Connected™ FAQs

How to port your fax number to a new fax provider

Port Out a Fax Number

How do I block a fax number?

Fax FAQs

A list of file types you can send with Kno2

Supported File Types

Does the system accept CCDA?

How Is My Data HIPAA Compliant?

Technical FAQs

Kno2

Learn About Kno2®

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Create your workspace and invite the people you work with.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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