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Billing and Cancellation Options

Get help with billing and invoices

Stacy Lane avatar
Written by Stacy Lane
Updated over 10 months ago

Please contact accounting@kno2.com if you need assistance with any of the following:

  • Your Kno2 contract

  • Your Kno2 invoice/billing

  • Making a payment

Cancellation

To cancel your Kno2 account, please reach out to accounting@kno2.com.

If you have a fax number with Kno2, ensure you have ported the number to a new fax provider prior to cancelling, otherwise the number will be cancelled as well.

Reactivation

Your Kno2 account may be reactivated after cancellation if desired.

  • If your account was cancelled due to non-payment, please contact accounting@kno2.com for assistance with reactivation.

  • If your Kno2 account was cancelled at your request, please contact sales@kno2.com for assistance with reactivation.

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