Once you have installed Desktop on your PC, you’ll be able to receive popup notifications on your desktop any time a new incoming message has arrived in your Intake.
This option is configurable with a simple checkbox in your Profile settings. By default, the notifications are turned on when you first sign in to your Kno2 Connected™ app.
To configure this notification, click the drop-down arrow next to your name in the upper right.
Select My Profile.
Select Email Notifications on the left.
To receive popup notifications and emails, check the box for “New messages received".
My Profile
Email Notifications
In addition to the app setting described above, desktop notifications must be enabled in a Windows environment.
For guidance on accessing and processing messages after receiving a notification, see Desktop — Receiving a Message.