Released Grid

Viewing sent faxes and Direct messages

Stacy Lane avatar
Written by Stacy Lane
Updated over a week ago

Previously sent faxes and Direct messages are displayed in the Released Grid. Admins can view all previously sent faxes and Direct messages, and users can view faxes and Direct messages sent from fax numbers/addresses to which they have Send Permissions.

Faxes and Direct messages in the Released Grid are available for 90 days.

To search for a sent fax or Direct message:

  • Select Release.

  • Select the filter icon on the desired column in the grid.

  • Select or enter your filter criteria.

  • Filtering can be performed on:

    • Status (such as Failed or Delivered)

    • Sent (date/time)

    • To fax number/address

    • From fax number/address

  • These columns may also be sorted in ascending or descending order by clicking on the column name.

Below is an example of filtering on the From fax number:

If you notice a message on the Released Grid that needs to be resent, you can Forward it to send the same content again, to the same or a new recipient. 

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