The CrystalPM Team can assist you with configuration of your CrystalPM/Kno2 integration. You may reach CrystalPM Support at (800) 308-7169 Ext. 1 to schedule your integration setup.
Your Kno2 account and fax number must be active to complete integration setup. You must also have on hand the Kno2 license key provided via email upon Kno2 account activation.
You may use the following self-serve resources to walk through setup once your Kno2 account and fax number are active:
Setup Guide: https://crystalpm.com/Kno2.pdf
Setup Video: https://youtu.be/eHjAn9Qn1FY