Clear Your Browser Cache
Sometimes your browser saves settings that can interfere with Kno2's performance. When this happens, you might notice issues like:
Dropdown menus not displaying correctly
Saved information disappearing
Pages not loading as expected
Why does this help?
Your browser stores data from websites you visit to make them load faster. Sometimes this saved data gets outdated or corrupted, which can cause problems with how Kno2 works.
What should I do?
Clearing your browser's cache is a quick first troubleshooting step. Select your browser below for step-by-step instructions:
Don't see your browser listed, or do the steps look outdated? Just reach out to our support team - we're happy to help!
After clearing your cache:
Refresh your browser to reload the latest version of Kno2
Check your browser settings to make sure automatic clearing isn't removing important information
If you're still experiencing issues after clearing your cache, contact our support team for assistance.