Kno2®

Message Appears in Notifications But Not in My Intake

Step-by-step guide to locating a fax your sender confirms was transmitted but that is not appearing in your Kno2 Connected™ app Intake.

Fax Sent But Not Appearing in Intake

Stacy Lane

Troubleshooting

Understand why faxes fail, look up error codes, and learn how to verify a number or resend a failed message using Forward.

Troubleshooting Failed Faxes

Direct Message Sent by Partner Did Not Arrive

Message Failures

Kno2

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