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Troubleshooting
Troubleshooting
Help for common issues
By Stacy and 1 other
2 authors
8 articles
How to clear your browser's cache/cookies
I see in Notifications that I have a new message, but I do not see the message in My Intake.
Why can't I paste my copied credentials?
Message Failures
Why did my fax fail?
My community partner is sending me a Direct message to my Direct address but it did not show up.
Printing
Which Kno2 Bundle do I select?
Adobe Acrobat give me an error when I try to print a message from My Intake.
Why is Notepad, Adobe, or some other program being used to print documents?