Kno2®

Message Appears in Notifications But Not in My Intake

Step-by-step guide to locating a fax your sender confirms was transmitted but that is not appearing in your Kno2 Connected™ app Intake.

Fax Sent But Not Appearing in Intake

Stacy Lane

Troubleshooting

Understand why faxes fail, look up error codes, and learn how to verify a number or resend a failed message using Forward.

Troubleshooting Failed Faxes

Direct Message Sent by Partner Did Not Arrive

Understand the difference between a Bounced and Failed Direct message status and learn the steps to resolve delivery issues.

Troubleshooting Failed Direct Messages

Message Failures

Kno2

Learn About Kno2®

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Create your workspace and invite the people you work with.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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