Fax cover sheets are included by default when faxing. To disable the cover sheet or suppress metadata pages, go to Settings ('gear' icon) > Organization > check the boxes for Suppress Cover Sheet and Suppress Metadata Page > Save Changes. Cover pages automatically include key details, such as the sender's fax number, to streamline communications.
If you need to make updates to your fax cover sheet, please reach out to support@kno2.com with the desired changes. For verification purposes, consider sending a test fax to ensure the cover page reflects the correct details.
Optional: You are welcome to include a copy of your existing cover sheet with markups or you may refer to this sample template to make markups: By verifying the cover page through testing, you can confirm if it aligns with your desired professional standards and expectations. Alternatively, you can send a test fax to verify the cover page content and ensure no Personal Health Information (PHI) is included during testing.
