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PointClickCare - Integration Configuration
PointClickCare - Integration Configuration

Configure your Kno2 account to work with PointClickCare, including patient search and download documents directly to the patient's chart!

Lisa Moore avatar
Written by Lisa Moore
Updated over a year ago

The following steps should be completed by a Kno2 Administrator upon completion of your Letter of Authorization with PCC.

  1. Log into Kno2.

  2. Navigate to Settings (gear icon) > API.

  3. Choose the ‘+’ to Add a Kno2 Integration; the Add Integration modal will open.

  4. Select PointClickCare from the Integration Type drop-down list.

  5. Click Add; the Add Integration modal will close.

  6. Click Enable (power icon).

  7. A prompt to login to PCC will appear, click OK.

  8. A new window will open; enter your PCC credentials and click Sign In to enable the integration.

  9. The new window will automatically close and you will be returned to Kno2.

  10. Click Edit (pencil icon); the Edit Integration modal will open.

  11. Click Edit integration properties.

  12. Click in the Filtered Facilities field and choose the facilities you wish to integrate with Kno2. 

  13. The check box for Include Current Patients is selected by default; you may also check the box to Include New Patients, if desired.

  14. Select a Date Range for Discharged Patients to specify the range of discharge dates included when searching for inactive patients.

    1. Note: Setting a value larger than 6 months could result in slower patient search times when the Show Inactive Patients checkbox is selected in the Patient Search modal.

  15. Select Save; the Edit Integration modal will close.

The integration is now ready for use by all users in your Kno2 instance!

Example of adding the PointClickCare integration.
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