We believe Kno2 is simple and easy to use, but that doesn’t mean you won’t get stuck from time to time. The following support options are currently available in Kno2:
Kno2 Knowledge Base: Available in the Support Center for business administrators as well as users, with step-by-step instructions on how to set up and use Kno2. Can be accessed at Kno2® Knowledge Base.
In-app Walkthroughs:
In-app Admin Orientation (admin only).
In-app Settings Tour (admin only).
Video Content: Learn how to complete setup or use a feature by visiting us on YouTube.
Information Tips: Hover over information icons for more information about a particular feature.
Click to Chat: Chat with someone live using the blue and white bubble in the bottom left corner on every page in Kno2.
Submit a Ticket: Can’t find what you are looking for? You can always submit a ticket to Kno2 Support through the Support Center.
