If you need to port your fax number to a new fax provider, please contact support@kno2.com to obtain the necessary information to complete the port out request and to schedule the termination of your Kno2 fax service and fax billing.

To initiate a port out, please instruct the gaining carrier to submit the LSR (Local Service Request) to port@consensus.com with the following information:

​Carrier: eFax

Account number: 84381

Company: Kno2

Address: 404 South 8th Street, Boise, ID 83702

Authorized Person: Kristy Koyle

Please note that it is imperative for the above information to be used for the port request; if other information is used, the port will be rejected.

If the new fax provider requests a PIN, please note that the PIN is only shared carrier-to-carrier and is the final step in the port out process. The PIN is not something Kno2 or our fax provider releases or has access to.

If you have any questions or if you need an invoice or other information to complete your port request, please contact support@kno2.com.