To initiate a port out, please instruct the gaining carrier to submit the LSR (Local Service Request) to port@consensus.com with the following information:
Carrier: eFax
Account number: 84381
Company: Kno2
Address: 404 South 8th Street, Boise, ID 83702
Authorized Person: Kristy Koyle
Please note that it is imperative for the above information to be used for the port request; if other information is used, the port will be rejected.
If the new fax provider requests a PIN, please note that the PIN is only shared carrier-to-carrier and is the final step in the port out process. The PIN is not something Kno2 or our fax provider releases or has access to.
If you have any questions, if you need an invoice, or other information to complete your port request, please chat with our support team.