As a new user, you will receive an email to create your Kno2 User Account. If your Kno2 Administrator has required Two-Factor Authentication for your organization, you will be required to configure it upon your initial login.
Prerequisite: Create a password
Click the link in that email to complete user setup process.
You will be brought to a Create Your Kno2 Account window.
Enter new password.
Confirm new password.
Select Register.
Configure Multifactor Authentication
Upon your next login, you will be prompted to select a Multifactor Authentication method that best fits your needs.
App Store/Google Play
If you already have a preferred authenticator app installed on your device, click Continue. Otherwise, select the appropriate option for your device and install an app of your choice, then click Continue. A QR code will be displayed.
Authenticator Application: Scan the QR code with an authenticator app such as Google Authenticator. Please see the full setup instructions for Authenticator Application here: How to setup MFA: Authenticator Application | Kno2® Knowledge Base (kno2fy.com)
Auth0 Guardian Push Notifications: Scan the QR code with the Auth0 Guardian application. Please see the full setup instructions for Auth0 Guardian Application here: https://docs.kno2fy.com/en/articles/8346342-how-to-setup-mfa-auth0-guardian-push-notifications
Try another method (SMS/text)
If you prefer to receive your codes by SMS/text, select Try another method. A phone number verification screen will be displayed.
Please see the full setup instructions for SMS/text here: https://docs.kno2fy.com/en/articles/8346401-how-to-setup-mfa-sms-authentication